REFLECTION

Global Cybersecurity Company

Designing a Scalable Employee Experience Ecosystem

The Challenge

A fast-scaling cybersecurity company was clear on its ambition—but less clear on how that ambition would be experienced by its people.

A fast-scaling cybersecurity company was clear on its ambition—but less clear on how that ambition would be experienced by its people.

Despite a strong product mission and leadership team, the employee experience felt fragmented. Multiple international and domestic cultures, inconsistent management behaviors, and a lack of connective tissue between purpose and practice created dissonance across the org. As they prepared for significant growth, they knew: if they couldn’t scale clarity, they couldn’t scale trust.

The Work

SGNL was engaged to design an employee experience strategy that matched the company’s boldness—one that connected culture, operations, and leadership behavior into a coherent ecosystem.

We began by facilitating a multi-layered discovery process: stakeholder interviews, listening sessions, documentation audits, and a diagnostic across all points of the employee lifecycle. What emerged was a clear pattern of gaps—not in intention, but in consistency and application.

Work Included:

  • Disocvery + Listening Tour

  • Cultural Insight Mapping + Opportunity Synthesis

  • EVP + People Narrative Design

  • Employee Experience Strategy + Activation Moves

  • People Portfolio Roadmap Development

  • Leadership Behavior + Management Model Design

  • Belonging + Inclusion Strategy

  • Performance Strategy Alignment

  • Internal Communications Rhythm

  • Executive Comms Platform Development

  • Global Leadership Offsite Design + Facilitation

This was not culture work in a vacuum—it was deeply tied to business objectives, leadership strategy, and operational systems.

The Impact

The company emerged with a unified employee experience strategy—one that translated business ambition into a coherent, actionable culture. The work aligned people systems with operational clarity and infused the company’s bold voice into every layer of the experience, from onboarding to performance to leadership communication.

Leaders had structure. Teams had a shared language. And the executive team had a roadmap that honored their growth trajectory without sacrificing cultural integrity.

SGNL helped shift the organization from scattered effort to strategic cohesion—designing an employee experience ecosystem built to scale, inspire, and sustain.

“From the moment we engaged SGNL, their passion and expertise were unmistakable. They helped transform our workplace—fostering collaboration, improving employee satisfaction, and inspiring our leadership to embrace a more inclusive, cohesive culture. Their deep understanding of human dynamics allowed them to truly listen, assess our unique challenges, and deliver solutions tailored to our needs. SGNL’s guidance has meaningfully shifted our internal dynamic and strengthened our commitment to employee well-being.”

— GENERAL COUNSEL, GLOBAL CYBERSECURITY COMPANY